We take the OMG out of ORM
Social media is a lot of people talking, about a whole lot of stuff—all of the time. You want to make sure what’s being said about your company is positive, of course. Which means it’s helpful to know who’s saying what about you and when—at any given point in time. Especially since it could be coming from people who matter to you: your core customers and social media influencers (SMIs). So what is online reputation management or ORM as it is popularly called? And how do we do it?
It’s all about tracking sentiments
- Opinions about your company across ALL social media sites (i.e. billions of posts!)
- Who’s saying what
- Opinions about your competition & who’s saying what
- Analyzing & reporting key metrics based on these opinions
It’s about acting strategically
- Reacting to these opinions (“Sentiment management”)
- Engaging audiences and influencers
- Smart use of sentiments to your company’s advantage
We take ORM a Step Further
- We’ll work with you to make sure you meet your goals, be it awareness, lead generation, drive usage, engagement or market leadership.
- We can even make sure your positive image ranks high through smart web optimization. That’s another thing we do rather well.
- You want an end-to-end strategic plan? Consider it done.